Right-to-repair advocates scored a major victory on Wednesday as Apple announced a new program to let users fix their own broken devices.
The program, called Self Service Repair, will make it easier for Apple customers to access spare parts and repair manuals. Screen replacements, batteries, and camera modules will be among more than 200 parts and tools available for purchase on Apple’s website starting early next year, along with repair manuals that Apple will post on its website.
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,” said Apple’s chief operating officer, Jeff Williams, in a statement.
Only the newest iPhones — iPhone 12 and 13 — will be eligible for the program when it launches in early 2022. But Apple said it would eventually expand to cover Mac computers featuring the company’s newer M1 chips.
The move comes amid growing pressure from consumers, investors, and regulators to make electronics and mechanical equipment easier to fix. Apple is among many technology and machinery companies, including Microsoft and John Deere, that have been heavily criticized for i... Read more